Instructions may be entered by the _______________ and ________________.

Instructions may be entered by the _______________ and ________________.

• A. Customer, Station Personnel
• B. Service Provider, Customer
• C. Recipient, System
• D. Customer, Service Provider

Answer: (A)

Instructions are entered by the customer and station personnel. The customer provides what’s needed and any special requirements, while station personnel at the facility add operational details, timings, and updates in the system. This dual input ensures the request is clearly communicated and can be acted on accurately, with a traceable record of both what was requested and how it was handled. The service provider typically delivers the service but doesn’t usually manage day-to-day portal instructions, and the system itself isn’t a person who can enter instructions.

Instructions are entered by the customer and station personnel. The customer provides what’s needed and any special requirements, while station personnel at the facility add operational details, timings, and updates in the system. This dual input ensures the request is clearly communicated and can be acted on accurately, with a traceable record of both what was requested and how it was handled. The service provider typically delivers the service but doesn’t usually manage day-to-day portal instructions, and the system itself isn’t a person who can enter instructions.